Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at hello@lindenskyboutique.com. Please note that returns will need to be sent or brought back to the following address: 127 W Main Street Madelia, MN 56062

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at hello@lindenskyboutique.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), undergarments (including Spanx), and personal care goods (such as beauty products). We also do not accept returns for paint or any DIY products. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we do not accept returns on sale items or gift cards.  These sales are FINAL. 

 

Refunds

Refunds

Once we've received and inspected your return, you will receive your refund as store credit only. Store credit will be issued to the email address associated with the original order.  No cash or credit card refunds will be issued. Store credit never expires and will remain on your account until redeemed.

Shipping charges are non-refundable. Buyers are responsible for all return shipping costs. A 5% return processing fee will be deducted from the total store credit issued for all approved returns.

Orders canceled by the buyer or canceled due to order abandonment are subject to a 5% cancellation fee.  

We are not responsible for lost or stolen packages after a confirmed delivery scan.

Local Pickup Orders

Local pickup orders must be picked up within 14 calendar days of purchase unless alternate arrangements have been made with Linden Sky Boutique in writing.

If we are unable to reach you, or if you do not respond after reasonable attempts to contact you, your order may be considered abandoned. In that event, the order may be canceled, returned to inventory, and subject to a 5% cancellation fee.

If more than 15 business days have passed since your return was approved and you have not received your store credit, please contact us at hello@lindenskyboutique.com.